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Ordering and payment


Through the online store, we allow you to purchase products from our offer. We reserve the right to errors of description, photos, price and number of items due to automatic entry of items into the system, as well as automatic order confirmation. In case of an error, the confirmation of our operator is valid.

PIK Oplenac doo is not responsible for the costs of telephone, data traffic or any other costs that may occur when ordering or viewing / searching the website.

Upon completion of the purchase process, you will receive a confirmation of the order to the e-mail address you provided in the purchase form. In the event that we are unable to deliver any of the ordered products for any reason, our operator will contact you by phone or e-mail to arrange the delivery of another product or possible cancellation of the ordered product.

In case of any problems and ambiguities during the ordering process, feel free to contact our operator by e-mail: or by phone. +381 34 617 05 88 (Mon-Fri 08-16h).

PIK Oplenac doo may reject the order or not deliver the goods if it finds that the Online shop has been misused or if the information on the order is incomplete or inaccurate, especially if it cannot contact the customer by phone to confirm the order by phone.


Ordered products are paid for:

Cash on delivery: cash to the courier – employed representative of the courier service.

Credit card: by selecting items in the Online shop