Shopping Cart

No products in the cart.

Privacy Policy

This privacy policy governs the manner in which PIK Oplenac d.o.o. collects, uses, maintains and publishes information collected from users (hereinafter “User”) through the site

Personal identification data

PIK Oplenac d.o.o. collects personal, identifying information from Users in various ways, when Users visit our Site, register on the Site, subscribe to the newsletter, fill out the form, and in connection with other activities and services available on our Site. Users can be asked for their name, surname, apartment address, e-mail address, telephone number, if necessary. Users can visit our Site anonymously. PIK Oplenac d.o.o. collects personal information from the User only if the User voluntarily provides us with such information. Users may always refuse to provide personally identifiable information, except in such cases that they may be denied certain activities on the Site.

Non-personally identifiable information

PIK Oplenac d.o.o. has the right to collect identification data about the User that are not personal in nature at any time of his interaction with the Site. Non-personally identifiable information may include the name of the browser, the type of computer and technical information about the Users of the means of connection to our Site, such as the operating system, Internet Service Provider using it and other similar information.

Where we store your data

We collect and store personal data within an e-mail list (database) via MailChimp (e-mail marketing) software that has adjusted its business to GDPR regulations.

How we use the information collected

PIK Oplenac d.o.o. can collect and use the personal data of the User for the following purposes:

To improve its services

The information we collect helps us respond more effectively to your customer service and support requests.

To personalize the user experience

We may use the information to understand how our Users (as a group) use the services and resources located on our Site.

To improve our Site

We may use the feedback you provide to improve our products and services.

To initiate promotions, competitions, research or other functions of the Site

Sending to Users the information they have agreed to receive, on topics of their interest. To send periodic emails

We may use e-mail to send information about updates and news on the Site. It can also be used as a communication channel to respond to the User’s requests, questions and / or other requests. If Users choose to opt for our mailing list, they will receive emails that may include company news, information about new offers, products or services, etc. If at any time the User wishes to unsubscribe from receiving a future email, we have included a detailed unsubscribe at the bottom of each email.

How we protect information

PIK Oplenac d.o.o. adopts data collection, storage and processing and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data contained on our site. Our site complies with the GDPR regulation in order to create the most favorable, safe, environment for users.

Sharing personal data

PIK Oplenac d.o.o. does not sell, trade or rent User Personal Identification Data to others.

User Rights

In accordance with GDPR regulations, the User has the right to:

to unsubscribe from the email list at any time;

to request an insight into the status of all his data stored in our database;

to request to be forgotten (to delete all his data from our database).

Changes in privacy policy

PIK Oplenac d.o.o. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to check this page from time to time for any changes. To stay informed about how we protect the personal information we collect. You agree and accept that it is your responsibility to review this Privacy Policy periodically and become aware of the modification.

Your acceptance of these terms

By using this Site, you accept this policy. If you do not agree with this policy, please do not use our Site. Use of the Site after posting changes to this policy will be deemed your acceptance of those changes.

Contact us

If you have any questions regarding this Privacy Policy, the Site’s practices or your interaction with this Site, please contact us at:

PIK Oplenac d.o.o.

57 Bulevar kralja Aleksandra st., Topola


Tel: +381 34 617 05 88